Privacy Policy

Introduction

At Traency LLC, we value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (traency.com) and use our services.

By accessing our website and services, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We collect information through our websites and services, including our products Naqil and Easymove:

• Personal Information: This includes your name, contact details (phone number, email), business information, and any other information you provide when using services like Naqil (moving and delivery services) or Easymove (on-demand moving services).
• Automatically Collected Information: When you visit our website, we automatically collect information such as your IP address, browser type, operating system, referral source, pages viewed, and date/time of access. This helps us improve our website and tailor content to your preferences.
• Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and gather information on your usage of the site.
• Payment Information: For transactions, we utilize third-party payment processors (such as Stripe and Mercury Bank). We do not collect or store raw credit/debit card details on our servers. All credit card details are passed directly to our PCI-DSS compliant processor via secure SSL encryption.

2. How We Use Your Information

We use your information to:

• Provide and improve our services, including lead generation and marketing solutions.
• Communicate with you, including responding to inquiries, offering proposals, and sending newsletters or promotional content (with your consent).
• Process payments and manage billing for our services.
• Analyze website usage and enhance our content and layouts.
• Comply with legal obligations and protect our rights.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also disclose your information when we believe disclosure is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your information. This includes the use of secure sockets layer (SSL) technology to encrypt data transmission. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access the personal information we hold about you.
• The right to request the correction of inaccurate personal information.
• The right to request the erasure of your personal information.
• The right to object to or restrict the processing of your personal information.

To exercise any of these rights, please contact us at info@traency.com.

6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of the policy. You are advised to review this privacy policy periodically for any changes.

8. Contact Us

If you have any questions about this privacy policy, please contact us at:

Traency LLC
Email: info@traency.com
Address: 16192 Coastal Highway, Lewes, DE, United States